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Workplace · Showroom · Hospitality
Arnold Lammering workplace & showroom
Status Design and implementation proposal · Not yet physically implemented
The challenge
The workplace and showroom needed to support a more welcoming customer journey while improving employee workflow, communication and comfort.
Approach
Interviews, customer and employee surveys, observations, floor plan analysis and workplace shadowing were combined to identify the most important spatial and hospitality issues.
The solution
A research informed improvement proposal covering the office, reception, exterior and customer experience, supported by realistic visualisations and a phased route towards implementation.
Deliverables
- Hospitality insight report
- Office and reception redesign
- 3D visualisations and product specifications
- Phased implementation plan


